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Small Business Services

We offer our small business customers two ways of using our computer services. Some of our customers prefer our low hourly rate for on call service while others have chosen our proactive approach to computer service with our budgeted IT support and maintenance plan. The choice is yours and we pledge that either way the service will always be great!

 

• Microsoft Windows networking configurations
• Mac systems and networking support
• Computer Trouble Shooting
• Help Desk Services On-site or Remote
• Network monitoring & maintenance
• Office relocation and setup
• Data recovery from damaged or failed hard disk
• Windows on a Mac setup & configuration
• Web Consulting and Design
• Search engine optimization & internet marketing

• Virus and Spyware removal
• Hardware/software installation & upgrades
• Security assessment & implementation
• VPN/firewall/remote access
• Microsoft Exchange E-mail services
• Anti-Spam solutions
• Backup/restore disaster recovery
• Router/switch configuration
• Upgrades and patches
• Database services and report writing

Budgeted IT support and maintenance:

We encourage our customers to become proactive with their computer systems and subscribe to our Pro-Covered Priority One annual support plan. This plan covers the costs to maintain and troubleshoot all your system issues along with project management expertise to guide your future goals. Computer services can be provided on-site or remotely over the Internet. The goal is to manage your systems as well as if you had your own IT department at a fraction of the cost. On an annual basis you will find that this approach will cost your company less money by providing less down time and preventing minor glitches from becoming major business interruptions.

To learn more about our cost saving plan

 

How to get started on a maintenance plan:

To start a new support plan, a certified Pro will make a scheduled visit to your office to complete the following:

• A site map will be created documenting all server, workstations,
network printers and other networked equipment.
• Your systems will be cataloged and reviewed for meeting future
requirements and compatibility.
• A network scan will be conducted to reveal any security problems
or unusual activity.
• Backup systems and procedures will be reviewed and tested.
• A report will be provided to alert the customer to any issues that were
discovered and need to be corrected.